Substantial Online Outage Impacts Many Sites and Apps

A widespread web failure has disrupted dozens sites and mobile apps globally, and users experiencing problems accessing the internet after problems at Amazon’s online infrastructure service.

The disrupted platforms encompass Snapchat, Roblox, the messaging service Signal, and Duolingo, in addition to multiple Amazon-managed platforms including its main retail platform and the Ring security doorbell company.

Throughout Britain, the financial institution Lloyds was disrupted along with its affiliates the bank Halifax and the Scottish bank, and further notifications of difficulties accessing the HM Revenue and Customs website on that morning. Furthermore across the UK, many Ring device owners used networks to state their security devices were not working.

Just within Britain, reports of problems on specific platforms reached the thousands for every service.

Officials confirmed that the problem began in the eastern region of the United States at Amazon Web Services, a unit that supplies crucial web backbone for numerous firms, who rent out space on Amazon servers. AWS is the most extensive online services platform.

Shortly after midnight (PDT) in the US (morning UK time), officials reported “increased failure rates and latencies” for the cloud services in a region on the Atlantic seaboard of the United States. The ripple effect seemed to hit apps worldwide, with the Downdetector site indicating outages with the identical platforms in various regions.

The monitoring service Thousand Eyes, a tool that tracks internet outages, further indicated a rise in issues on the start of the week, with many of them situated in the Virginia area, the site of Amazon’s US-East-1 region where AWS said the problems started.