The second-hand marketplace Members Share Displeasure Regarding Sizing Updates
Members of the platform have expressed outrage following a change that caused items being listed as the wrong size.
This online marketplace has revised its sizing categories for women's and children's garments without notifying all shoppers about the modification.
Online Platforms Reaction
Numerous buyers and vendors have taken to social media saying Vinted listings now show a different size category versus the original listing as a result of the reclassification.
The platform stated the revised method more closely matches other platforms.
The platform has recommended to review their products and adjust the sizing manually if necessary, which has left users frustrated.
Sizing System Modifications
Before the change, the sizes had both one number and one letter, for instance S/8 or M/10.
The updated approach includes a letter and a range for example S/UK 8-10.
With some products, the measurements have been reclassified - like an L measurement used to be a 12 but currently displays as UK 16-18.
Shopper Accounts
A fashion influencer, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.
Necessary Adjustments
A different user, based in Derby, said she had been left angered by the change as she had to manually change the sizes on "every single listing".
"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount for me since losing part of my income," she said.
Platform Context
The app has more than 100 million shoppers, with 18 million British users.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This isn't the first time that an unexpected update within the service has received backlash: earlier, Vinted reversed a change regarding delivery choices due to shopper criticism.
